Delivery, Packaging & Returns
DELIVERY
This item is stocked and located in the UK. When you order from us, your item is dispatched sent same day. As a general rule we only use Royal Mail 2-3 day tracked and tracked and signed for services. That way you will receive instant tracking information and peace of mind that your delivery is on it's way.
PACKAGING
To arrive in pristine condition - The Item will be packaged in it's original format, then placed into a courier friendly box.
Any questions - Please ask before purchasing - We are happy to answer anything.
RETURNS
First 30 days - No problem, if you buy it and don't like it - we understand the challenges faced when purchasing across the internet - if it's not for you, just wrap it back up unopened and send it back for a refund, it's not a problem. All we ask, is to buy with good intent.
For sealed products such as foods, cosmetics, esstential oils etc - please do not break the inner seals as once the seal is broken, a return is no longer possible.
If an item arrives damaged or defictive, prior to opening the package please contact us immediatley providing photos which include metadata of dates, times and location etc.
A Detailed Returns Policy can be found here
Any questions - we are on hand to answer 7am to 8pm